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Axis Admin Configuration

Follow these steps to integrate Axis IP cameras, I/O modules, and ACS Pro with GCXONE.

Prerequisites​

  • Axis devices updated to the latest firmware.
  • API access user with necessary privileges created on the device.
  • Network connectivity (VPN or Public) between the site and GCXONE.
  • For ACS Pro: Ensure "Web Client" is enabled and ports 29202, 29204, and 29205 are open.

Step-by-Step Guide​

Step 1: Add Device in GCXONE​

  1. Navigate to the Configuration App and select the appropriate Customer and Site.
  2. Under the Devices tab, click Add New.
  3. Choose the appropriate Device Type:
    • Axis Camera Station: For ACS Pro VMS.
    • Axis: For IP Cameras and I/O Modules.
    • Genesis Audio: For Horn Speakers.

Step 2: Device Discovery​

  1. Enter the Device Name, IP Address/Hostname, and Control Port (default 80/443).
  2. Enter the device credentials and click Discover.
  3. GCXONE will automatically retrieve the camera list or available I/O ports.

Step 3: Configure Event Forwarding (Webhooks)​

To receive real-time alarms from Axis devices or ACS Pro, you must configure a webhook on the device:

  • URL: https://acsproxy.nxgen.cloud/eventIngest
  • Method: POST
  • Content Type: application/json
  • Payload: Use the standardized GCXONE JSON template containing your DEVICE_ID and CAMERA_ID.

Step 4: Verification​

Trigger a test event (e.g., motion or I/O trigger) and verify that it appears in the Video Activity Search or the Alarm Dashboard in GCXONE.

Best Practices​

  • Time Sync: Always synchronize Axis devices with an NTP server (time.nxgen.cloud) to prevent timeline misalignments.
  • Managed Workflows: Assign discovery-based devices to managed workflows in Talos for consistent response procedures.

Need Help?​

If you're experiencing issues, check our Troubleshooting Guide or contact support.