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📹 Avigilon VMS Integration

Linking Avigilon Control Center (ACC) to GCXONE allows you to leverage high-performance server-side analytics with cloud-based operator response. This integration requires the ACC Web Endpoint Service to be operational.

📋 Prerequisites​

  • ACC 7 Web Endpoint: Service installed and reachable over the network.
  • Port Forwarding: External access to the WebAPI port must be configured by your IT team.
  • Admin Access: You must have permissions to create User Groups within ACC.

🚦 Integration Workflow​

🛠️ Configuration Steps​

  1. 1

    1. WebAPI Installation​

  2. 2

    Ensure the Avigilon WebAPI Endpoint is installed on your ACC Server. This service translates proprietary camera streams into the standard WebAPI format required by GCXONE.

  3. 3

    2. Analytics Tuning (Camera Level)​

  4. 4

    Navigate to Camera Setup → Analytics.

  5. 5
    • Motion Detection: Enable with sensitivity 8-10.
    • Threshold Time: Set to 2 seconds (prevents flickering/false alerts).
    • Object Filtering: Select Person/Vehicle categories to reduce noise.
  6. 6

    Avigilon Analytic Events

  7. 7

    3. Create NXGEN User Group​

  8. 8

    Navigate to Site Setup → Users and Groups.

  9. 9
    1. Create a new group named "NXGEN-CLOUD".
    2. Privileges Needed:
      • View Live & Recorded Images.
      • Use PTZ Controls.
      • Trigger Digital Outputs.
      • Receive events with identifying features.
    3. Assign the specific cameras you wish to monitor to this group.
  10. 10

    Avigilon Group Settings

  11. 11

    4. Alarm Distribution​

  12. 12

    Navigate to Setup → Alarms.

  13. 13
    1. Add a new alarm trigger.
    2. Select your analytic cameras as the Trigger Source.
    3. Under Recipients, add the NXGEN-CLOUD group created in Step 3.
    4. Set the Pre-alarm recording to 10 seconds.
  14. 14

    5. Final Discovery in GCXONE​

  15. 15
    1. Log in to GCXONE → Sites → Devices.
    2. Click Add Device and select Avigilon.
    3. Enter the Serial Number and the credentials for the NXGEN-CLOUD user.
    4. Click Discover. Review the imported virtual sensors.

💡 Troubleshooting​

  • No Discoverable Sensors: Ensure the WebAPI Endpoint is running. Test this by trying to reach https://[ServerIP]:[Port]/api/v1/ in a browser.
  • Permission Denied: Check that the user assigned to GCXONE is a member of the NXGEN-CLOUD group and has "View Live Images" toggled on for all relevant cameras.
  • Missed Alarms: Ensure the analytic rules in ACC are linked to an Alarm object. GCXONE listens to ACC Alarms, not raw motion events by default.

Related Articles

Bandwidth Requirements

Calculating upload speed for 4K VMS streams.

Required Ports

Whitelisting the WebAPI for cloud access.